Code of Conduct

As a Continuing Education and Training (CET) Centre, the Social Service Institute (SSI) is committed to providing a conducive environment for every learner to maximise your learning experience. This Code of Learner Conduct establishes general guidelines for acceptable code of conduct by each learner to maintain a healthy learning environment in SSI at all times. It is applicable to every learner enrolled at SSI.

Failure to comply with this code of conduct may result in disciplinary action, resulting in suspension or eventual expulsion of learners.

1. Appropriate Conduct

Learners are expected to conduct themselves in an appropriate manner within SSI premises. These include but are not limited to the following:
  • Adherence to the lesson schedule and punctuality for classes.
  • Treat fellow learners, adult educators, and SSI staff with respect.
  • Refrain from causing disruption to the teaching, research, or learning activities of others.
  • Refrain from instigating other learners to cause disruption to the smooth conduct of lessons.
  • Refrain from using profanities.
  • No acts of vandalism.
  • No downloading of illegal software or accessing websites with objectionable content using SSI equipment.
2. Appropriate Dress Code
Learners are required to be in smart casual attire when attending lessons in SSI.

3. Use of SSI Resources and Facilities
SSI provides resources and facilities such as computers and internet access to facilitate learners’ learning and research. As these are shared facilities, learners should exercise consideration for others by keeping the premises clean and using them in an appropriate and responsible manner.

4. Acts of Misconduct
Acts of misconduct include but are not limited to the following:
  • Interference with SSI activities

Any conduct or action which results in the obstruction or disruption of functions, activities or duties of the Institute, SSI employees, associates or the learners is considered as a form of misconduct. Acting in a manner that is detrimental to the interests of the SSI or brings SSI into disrepute will also be considered as a form of misconduct.

  • Harassment and bullying

Harassment and bullying of any forms (physical, verbal or written communication such as emails), toward fellow learners, AEs or SSI staff, are strictly prohibited.

  • Discrimination Discrimination against a person or group on the basis of national origin, culture, ethnicity, religion, gender, age, disability, sexual orientation or any other traits is strictly prohibited.

  • Disclosure of confidential information Divulgence of any confidential, proprietary or personal information relating to any SSI matter, employee or learner in circumstances where there is no judicious or lawful reason for doing so would be considered as a form of misconduct. Learners suspected or found to have violated laws of Singapore will be reported to the authorities.
5. Reporting of Suspected Misconduct
Learners may report any suspected misconduct to the Course Administrator.

6. Investigation of Suspected Misconduct
SSI takes a serious view on allegations of misconduct and will carry out thorough investigation, should an act of misconduct be reported. For any breach of SSI’s code of learner conduct, the learner will be subjected to SSI’s disciplinary procedures.

7. Disciplinary Actions & Dismissal
Learner who violates SSI’s code of learner conduct will first be given a verbal warning followed by a first warning letter. If the learner persists with the behaviour, a final warning letter will be issued and SSI reserves the right to dismiss or expel him/ her without any refund of the fees paid. In addition, the learner is liable to make full fee payment to SSI.