Diploma of Community Services

 
Course Dates for Intake 2: Refer to the schedule below. Registration Opening Date: 13 Aug 2019
Registration Closing Date: 10 Jan 2020
Click here to download the SSI application form and submit the form to apply for the course.
 
OVERVIEW

Diploma of Community Services is a qualification developed by Centre for Disability Studies, Sydney, Australia with a specific focus on person-centred practice in the disability sector. It is developed based on the values of inclusion and on John O'Brien's five valued experiences – community participation, promoting choice, supporting contribution, encouraging valued social roles and community presence.

Changes in contemporary disability service delivery and demand for person-centred practice require practitioners in the disability field to be fully trained and equipped to deliver person-centred services.

The Diploma of Community Services is contextualised to facilitate learners' development and growth in person-centred practice for the disability sector. It provides learners with contemporary approaches and evidence-based practices. There are a total of six themed modules in this diploma programme.

MODULES   COURSE TYPE   PROGRAMME DURATION   PROGRAMME TIMING   PROGRAMME FEES*
6   Part
Time
  12
months
  6.30pm to 9.30pm
(Weekdays)

9.00am to 5.00pm
(Saturday)
  Full Fees#:
$10,920

Nett Fees#:
$3,276
 
 
ACCREDITATION / RECOGNITION   PROGRAMME PRE-REQUISITES
This course is offered by the Australian Employment Training Solutions (TOID 21912), a registered training organisation regulated under the Australian Skills Quality Authority (ASQA). The goal is to empower learners with the skills and knowledge needed to achieve their full potential and the course is taught by the Centre for Disability Studies (CDS).
 
The Diploma of Community is considered as an Australian Qualifications Framework (AQF) level 5 qualification. This accreditation may allow learners to apply for advanced standing at universities in Australia within the terms of the Australian Quality Training Framework (AQTF). This, however, is at the discretion of the individual Universities.
  As part of the requirements from the Australian accrediting authority, candidates are to complete a pre-enrolment review test at SSI to assess their suitability for the Programme.
LEARNING OUTCOMES   TARGET AUDIENCE 
By the end of the programme, learners will be able to:
  • Explain the importance of delivering quality person-centred service to people with disabilities;
  • Demonstrate skills in supporting people with disabilities and their families using the best possible practices;
  • Apply a wide range of well-researched, evidence-based techniques to support people with disabilities;
  • Advocate leadership for the promotion of person-centred practices within the workplace.
  Social Service Professionals working in the disability sector.
  • At least three minimum GCE 'O' Levels passes, including English
  • Two years of relevant work experience
  • Applicants are currently employed as training officers, teacher aides, life skills coaches, job coaches etc. in the social service sector
Applicants who do not meet the target criteria will be considered on a case-by-case basis.
TRAINERS
CDS staff members have a range of professional experience, and the Diploma of Community Services is developed and taught by:
  • Prof Vivienne Riches
  • M/s Laura Hogan
  • M/s Sarah Wagstaff
  • Mrs Sharon Kerr 
   
PROGRAMME OUTLINE
Module D101: 23 to 28 Mar 2020
Knowing Self – Becoming a person-centred, responsive, ethical, reflective practitioner

Trainer: Laura Hogan
Units included in this module:
HLTWHS004 Manage work health and safety
CHCLEG003 Manage Legal and Ethical compliance
CHCPRP003 Reflect on and improve own professional practice
 
HLTWHS004 Manage work health and safety
This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements.
This unit applies to workers who have responsibility for WHS as part of their role, including workers with obligations under WHS legislation, persons conducting a business or undertaking (PCBUs), or their officers (as defined by relevant legislation).

CHCLEG003 Manage Legal and Ethical compliance
This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.
This unit applies to people working in roles with managerial responsibility for legal and ethical compliance in small to medium sized organisations. There may or may not be a team of workers involved.
 
CHCPRP003 Reflect on and improve own professional practice
This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.
This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.
 
 
Module D102: 11 to 16 May 2020
Person-centred Advocacy and Decision Making Support

Trainer: Sharon Kerr
Units included in this module:
 
CHCDIS005: Provide Person Centred Service
CHCADV002: Provide Advocacy and Representation Service  
CHCCOM003:Develop workplace communication strategies 
 
CHCDIS005: Provide Person Centred Service
This unit describes the skills and knowledge required to develop, implement and monitor service responses with a person with disability. Work is undertaken within a legislative and ethical framework to ensure the provision of high quality, person-centred service delivery which supports the person’s aspirations, needs, rights and interests.
This unit applies to workers in varied disability service contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs. 
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
CHCADV002: Provide Advocacy and Representation Services
This unit describes the skills and knowledge required to formally represent the interests of service users. Representation will include the development of community representative and industry participative roles and positions in influencing policy processes and decision-making forums.
This unit applies to workers in health, community services or advocacy settings who are responsible for providing formal representation services to clients. Work at this level requires a degree of autonomy, judgement and responsibility for own outputs.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
CHCADV002: Provide Advocacy and Representation Services
This unit describes the skills and knowledge required to develop communication protocols for a team or business unit.
This unit applies to workers responsible for overseeing the communication of organisation-specific information to a range of internal and external stakeholders.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
 
Module D103: 13 to 18 Jul 2020
Promoting A Person Centred Workplace

Trainer: Vivienne Riches

Units included in this module:
CHCMGT005 – Facilitate workplace debriefing and support processes
BSBWOR403 – Manage stress in the workplace
CHCDIV003 – Manage and promote diversity
 
CHCMGT005 – Facilitate workplace debriefing and support processes
This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing.
This unit applies to leadership or management roles where the individual provides peer to peer support to colleagues and refers to specialised support services in line with organisation guidelines as required.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
BSBWOR403 – Manage stress in the workplace
This unit describes the skills and knowledge required to identify signs and sources of stress within job roles and according to key performance indicators (KPIs). Management strategies to aid recovery from stressful situations are also essential.
It applies to individuals who work at a managerial level, have excellent communication skills and apply knowledge of organisational policies, occupational health and safety (OHS) and other relevant legislation.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
 
CHCDIV003 – Manage and promote diversity
This unit describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery.
This unit applies to individuals working in any type of leadership role across all industry sectors.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
 
Module D104: 31 Aug to 5 Sep 2020
Positive Behaviour Support and Supporting People with Complex Needs
 
Trainer: Laura Hogan
Units included in this module:
CHCDIS006 - Develop and promote positive person-centred behaviour supports
CHCDIS010 – Provide person-centred services to people with disabilities with complex needs
 
CHCDIS006 – Develop and promote positive person-centred behaviour supports
This unit describes the skills and knowledge required to identify behaviours of concern and to develop and promote positive behaviour supports as part of an individualised behaviour support plan for a person with disability, using a person-centred approach.
This unit applies to workers in varied disability services contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
 
CHCDIS010 – Provide person-centred services to people with disabilities with complex needs
This unit describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional.
This unit applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
 
Module D105: 23 to 28 Nov 2020
Society and Community 

Trainer: Sharon Kerr

Units included in this module:
CHCCS007 - Develop and implement service programmes
CHCDEV002 – Analyse impacts of sociological factors on clients in community work and services
 
CHCCCS007 – Develop and implement service programmes
This unit describes the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs.
This unit applies to workers coordinating or managing teams and operations in varied service delivery contexts.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
This unit of competency describes the skills and knowledge required to function independently and to plan and undertake community work and associated services.
The unit describes the application of knowledge of the broad social and cultural context in which work is planned and implemented in the community services industry.
This unit applies to workers who seek to better understand their client groups and issues that impact on the lives of their clients and hence on their delivery of services.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
 
Module D106: TBC
Social Skills and Communication

Trainer: Sarah Wagstaff

Units included in this module:
CHCFAM003 - Support people to improve relationships
CHCDIS008 – Facilitate community participation and social inclusion
CHCEDU003 – Provide sexual and reproductive health information to clients
 
CHCFAM003 – Support people to improve relationships
This unit describes the skills and knowledge required to engage with diverse people to determine relationship issues and support relationship building using a strengths-based approach.
This unit applies to individuals working with individuals and families in community services work. It does not include formal relationship counselling. When combined with other units it may apply to group work.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
 
CHCDIS008 – Facilitate community participation and social inclusion
This unit describes the skills and knowledge required to develop and facilitate person-centred strategies for participation in various community settings, functions and activities to enhance the psychosocial well being and lifestyle of a person with disability.
This unit applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
CHCEDU003 – Provide sexual and reproductive health information to clients
 This unit describes the skills and knowledge required to communicate with and provide information to others in the area of sexual and reproductive health in one to one or small group environments.
This unit applies to workers in both health and community sectors. Workers at this level will be part of a professional team and under the guidance of a supervisor.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
 
 
TEACHING METHODS AND ASSESSMENT
Lecturers from CDS will facilitate tutorials and individual supervision in the workplace.
Independent study includes prescribed readings, research and assessment task completion.

*Excluding GST

# Learners eligible for SkillsFuture Singapore (SSG) funding must achieve at least 75% attendance per module and be certified competent in all the assessment components. Individuals or Organisations will have to bear the full course fees in the event that learners fail to meet the attendance/assessment requirements and terms and conditions for SSG funding eligibility. Please refer to www.skillsconnect.gov.sg for more information on SSG funding.

Other subsidy available:
Successful applicants to the Diploma of Community Services may apply for SkillsFuture Study Award for Social Service Sector. You may visit www.skillsfuture.sg/studyawards/social-service to find out more.