Advanced Certificate in Supported Employment (ACSE)

Register Here Closing Date: 20 Jul 2020

The Advanced Certificate in Supported Employment aims to build capabilities of disability employment professionals in providing employment and employability support for persons with disabilities. There are 6 modules in this certificate programme.

6   Part
  131hours   9.30am to 5.30pm   Full Fees#:
(Inclusive of GST)

Nett Fees^*:
(Inclusive of GST, after SSG subsidy)

Target audience includes job coaches and other professionals working with persons with disabilities in supported employment. Other applicants who are interested in this area of work may be considered on a case-by-case basis. 

The participant for this programme is assumed to possess:
• A minimum of three GCE ‘O’ Level credits and a minimum English Language (speaking, reading, writing and listening) proficiency level equivalent to C6 GCE ‘O’ level or Employability Skills System Workplace Literacy (WPL) Level 6.

*Applicants are required to upload their GCE 'O' Level Certification or equivalent certification during online registration.

  Upon completion of the course, participants will be able to:
  • Assist persons with disabilities in their career planning & development of career portfolio
  • Apply appropriate strategies to manage behaviours, communication and interaction for different clients
  • Work with employers for workplace modifications and accommodations
  • Provide counselling support to persons with disabilities
  • Incorporate case management in their work with persons with disabilities
  • Facilitate conflict management between persons with disabilities, employers, caregivers and the community
  • Apply the supported employment framework to design an employment support plan for persons with disabilities
The programme comprises six modules of study taught over one year period.
Module 1:
This module will equip job coaches with a better understanding of the concept and practices of Supported Employment, the employment landscape in Singapore, employment laws and grants available for employers and persons with disabilities to tap on. It will also cover the role of a job coach and ways to provide guidance to clients with disabilities 
Module 2:
This module will help job coaches develop better understanding of clients with different types of disabilities and the challenges that they face and present as a result of their disabilities. They will learn about strategies to manage the behaviours of their clients and the communication strategies that can be used to work effectively with the clients in the process of supporting them on job search and employment. 
Module 3:
This module will equip job coaches with basic counselling skills to help them work effectively with their clients. It will provide an overview of the counselling process, the different roles performed by the job coach-counsellor, basic counselling skills, goals of counselling, values and ethics in counselling and approaches in problem management. It will also cover barriers of communication in the counselling process and the ways job coaches can prevent communication breakdown.
Module 4:
This module will equip job coaches with the necessary skills and knowledge of case management in practice. It provides participants with a broad understanding of how case management serves as a means for achieving client wellness and autonomy through advocacy, dialogue, identification of service resources and direction. Additionally it also helps participants in forming the connections between the job coach, the client, appropriate service personnel, and other stakeholders in order to optimize assistance rendered.
Module 5:
This module will address the issues of potential conflicts in the workplace facing job coaches working with the persons with disabilities, the potential employers, employers, caregivers and the society at large. If conflict is not effectively managed and resolved, it can be detrimental because it can cause uncertainty, lower morale and hurt long-term working efficiency and effectiveness. It will discuss conflict resolution, the art of negotiation in reaching an agreement between different stakeholders and how to apply the principles in leadership and people management.

Module 6:

This module focuses on job coaching for persons with disabilities within a supported employment framework. In contrast to the traditional ‘train and place’ approach, job coaching in supported employment embraces a ‘place, train, and sustain’ model. This model has proved to be significantly vital for persons with disabilities to succeed in a job as it requires job coaches to work closely with clients with disabilities and employers throughout the job coaching process. Participants will be given opportunities through lectures, discussions, role plays and other hands-on activities to acquire specific knowledge and skills to engage and support clients and employers in supported employment. The process includes the development of client profile, job development and placement, job site training and support, and fading out and follow-up. 
Please note:
  • Due to the COVID-19 pandemic, this course will be conducted over ZOOM. Click on this link for the training schedule.
Clara Lim is an accomplished Special Education Teacher. She has many years of experience in special needs and education. Her areas of expertise include inclusive practices and early childhood development. She has the ability to assess children's educational needs, develop and implement educational strategies and programmes to maximise the abilities and potential of clients with special needs. She has worked with children with Cerebral Palsy, Global Developmental delay, Autism, Developmental delay and other related disabilities. As an adult educator, she is able to motivate her learners with her lively facilitation and sharing of relevant experience. Clara is a believer of continuing professional development and has acquired a Master's Degree in Education in Educational Psychology.
  Alice Tok is also a Family Education consultant, training specialist, family life resource speaker and counsellor with more than 15 years of experience in family life education and counselling, specialising in children, families and working adults. She has a Masters in Counselling with the University of South Australia, Bachelor of Arts in Children & Family Education and an Advanced Diploma in Early Childhood Studies from Edith Cowan University. Alice is also a certified behaviour analyst behavior and facilitator in ‘Torn Asunder’ (Affair Recovery Programme).
Udhia Kumar graduated in Social Work from NUS with a Bachelor's Degree in Social Science (Honours). He is a Social Worker in a community based social service agency in Singapore and is presently involved in management. He is still engaged in journeying with families and individuals who have experienced multiple issues related to financial inadequacy as well as violence. He also provides supervision for caseworkers engaged with such families. He facilitates a workshop in case management at Social Service Institute to equip new entrants to the social service sector with the fundamentals of case management. Kumar also holds a Postgraduate Diploma in Solution-Focused Brief Therapy and a Diploma in Clinical Supervision.   Anne Marie Gutierrez is a part-time lecturer at Nanyang Polytechnic in the School of Business Management. She lectures in the area of Community Services Management and Business Communications. She is an associate consultant with Lifeskills Centre and Centermind in Singapore. She holds a Master's degree in Social Work and Psychology and a Bachelor's degree in English Literature and Political Science from the University of Hong Kong. She is also certified in Singapore as a behavioural consultant. Anne Marie has guest lectured at the National University of Singapore (NUS) and Institute of Technical Education (ITE). Her areas of specialisation include Social Work, Community Service, Sports Psychology, Emotional Intelligence, Interpersonal Skills and Communication, Personal Effectiveness and Leadership Skills.
Vincent Yeo is strongly passionate in the field of special education. He started out as a special education teacher at the Movement for the Intellectually Disabled of Singapore (MINDS) more than 20 years ago. He had also previously held the position of Curriculum Director at the Association for Persons with Special Needs (APSN). Currently he is running a special education consultancy where he has worked with various special schools and mainstream schools. Apart from schools, his project partners include MOE as well as companies who hire employees with disabilities. In addition, he teaches at the National Institute of Education (NIE), wherein his key areas of interest include curriculum development in special education, personal and professional development of teachers, transition planning and post-school outcomes of students with disabilities, inclusion of persons with disabilities within mainstream schools and the community, and the continuing life-long education as well as the employment of adults with disabilities.    
All modules conducted from 9.30am - 5.30pm.

E-mode of delivery:
• Learners will receive online access to courseware 
• Learners will complete an online course evaluation

#Excluding GST

NOTE:A non-refundable application fee of $53.50 (including GST) is applicable.

^Funding is applicable to Singaporeans and Singapore PRs only.

*Subject to successful completion and achievement of “Competent” grade for all in-class assessments/assignments.
Learners eligible for SkillsFuture Singapore (SSG) funding must achieve at least 75% attendance per module and be certified competent in all the assessment components. Individuals or Organisations will have to bear the full course fees in the event that learners fail to meet the attendance/assessment requirements and terms and conditions for SSG funding eligibility. Please refer to for more information on SSG funding.

Applicants for ACSE are eligible to apply for the SkillsFuture Study Award for Disability Employment Professionals. For more information about this award, click here.