Frameworks and Toolkits

Gain access to toolkits and resources that will help you enhance your delivery of service.

The National Youth Work Competency (NYWC) framework is a key national resource for capability building in the youth work sector. The framework defines the knowledge and skills required by youth workers, establishes a reference point for competency-based training for development of youth workers and guides their career progression based on competencies and job roles. The framework aims to ensure that sector professionals remain relevant and adaptive to new and emerging needs of our youth; bringing about a heightened recognition of the important role of youth work in Singapore.
Click here to download the e-booklet.
For landscape version, please click here.

National Youth Work Competency Framework

National Social Work Competency Framework
The National Social Work Competency Framework (NSWCF) is a national competency framework for social workers across all fields of practice, including both social service and healthcare. It sets out the knowledge, skills and behavioural attributes for social workers at different job levels, and maps out possible career pathways.  It is a unifying framework which emphasises common domains and competencies across social work settings, and is aimed at advancing the profession in Singapore.
  • Social workers can use the Professional Development Guide to chart their career progression pathways and make training plans to acquire competencies. The Professional Development Guide also includes a self-assessment tool, for social workers to use with supervisors during performance appraisals.
  • Employers and HR can use the Talent Handbook to incorporate social work competencies into talent management and development practices. The Handbook includes guidance on recruitment and selection processes, performance management, and learning and development pathways.
For more details and to download the NSWCF guide, please click here.
To access NSWCF video series, please click here.
National Social Work Competency Framework

Gain access to a wide range of toolkits and resources developed by various Social Service and Non-Profit Organisations. Some of the materials include NCSS-generated collaterals for public education and toolkits developed by the Institute’s Communities of Practice.

Re-experiencing the 'Rojak' - Narrative Therapy and Community Work in Singapore 
Click here for the eBook

Tuning In to Leaders
This is a series of dialogue sessions with leaders/ veterans in social work practice organised by the Office of the Director-General of Social Welfare from the Ministry of Social and Family Development (MSF). Through the sessions, the speakers share their rich experiences on their journey of leadership and social work practice. To watch video clips of the sessions, click here
Social Insights: Letters by DGSW
This is a series of letters written by the Director-General of Social Welfare, Ms Ang Bee Lian. The topics in the books touch on social work, practice and issues in the social service sector. The letters will be informative for anyone who would like to find out more about the social work practice. Click here to read the letters.