Leadership Milestone Programme - Lead Self


The Leadership Milestone Programme is a leadership development initiative led by NCSS to upscale leadership capabilities within the social service sector. The aims of this leadership programme are to professionalise the social service sector and build up the leadership capabilities of social service professionals to prepare them to take on leadership roles in their respective Social Service Agencies.

Click the image below to view Programme Information.
Who Should Attend?

The Leadership Milestone Programme – Lead Self is especially relevant for individual contributors who display the potential to lead people in the Social Service Sector, but currently lacks leadership experience.
Programme Structure

The Leadership Milestone Programme – Lead Self is thoughtfully designed with pre and post activities, in addition to the 8-days training modules.


Pre-Programme Professionals will be assessed by ADEPT-15 and 360 degree feedback to identify current strengths and areas of developments so as to provide inputs to help professionals understand how their personalities can impact their effectiveness as a leader.
Training Modules Selected leadership development training modules in the area of personal effectiveness, team effectiveness, achievement of results as well as vision and values are delivered to develop the leadership competencies of the professionals
Action Learning Projects (ALPs) Action Learning Projects (ALPs) are designed for professionals to facilitate real-time, real-work opportunities to construct their learning in relation to their organisations' needs.
  • There will be an evaluation of the professionals' development growth through a 360-degree exercise upon the completion of the training modules, and to fine-tune and apply the leadership competencies in their work context.
  • Two one-to-one coaching sessions will be conducted to coach and guide the professionals in their development planning.

Learners will be required to undergo (i) self-assessment through Adept-15 personality assessment and (ii) performance assessment done through 360 degree feedback exercises. Learners’ Manager(s) and colleagues are strongly encouraged to participate in their 360 Degree Feedback Exercise to provide them targeted input for their development planning.
Learning Outcomes
Module 1:
Develop Self
  1. Demonstrate self-awareness of personal strengths and weaknesses
  2. Apply self-regulation techniques to manage stress at the work place
  3. Demonstrate approachability in interacting with others
  4. Demonstrate compassion/empathy in interacting with others
Module 2:
Support Team Effectiveness
  1. Explain team development and dysfunctions of a team
  2. Apply effective communication techniques to support team effectiveness
  3. Apply useful feedback techniques to support team effectiveness
Module 3:
Support Achievement of Results
  1. Apply techniques to build client focus approach in your work
  2. Apply 4-phases of decision-making framework to generate solution to problems
Module 4:
Support Organisation Vision and Values
  1. Use techniques for innovation to achieve organisational goals
  2. Demonstrate readiness to accept changes within an organisation
  3. Apply techniques to align personal values with organisational values