THE FUTURE OF RESOURCE MOBILISATION: Civic Entrepreneurship and Community-Driven Development
29 January 2019 • SIM Performing Arts Theatre • 8:30am - 6:00pm



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"To us, civic entrepreneurship represents both the spirit of change and the spirit of community."
- Stephen Goldsmith, author of The Power of Social Innovation

Resource mobilisation is often referred to as the 'New Business Development'. This is key to any organisation's sustainability, be it in the public and private sector - One must be in the business of generating new business to stay in the business.

How does resource mobilisation help you to do well by doing good? Just like any traditional for-profit company, civic entrepreneurs need to be financially profitable, employ innovative approaches and leverage on the power of community involvement to tackle social problems.

Join us for these invigorating sessions and hear from globally renowned practitioners on how we, as social service organisations respond to these trends through social innovation and civic entrepreneurship. Harnessing new ideas and new partners to develop innovative solutions to local problems and to help shape our communities to focus on solution - driven rather than be problem-driven.
8:30am – 9:00am Registration
9:00am – 9:15am Opening Remarks
by Mr Fong Yong Kian, Chief Executive, Tote Board
9:15am – 10:00am
Keynote 1 | Community-Driven Development for Greater Social Impact
By Mr Tan Chuan-Jin, Speaker of the Singapore Parliament
10:00am – 10:30am Networking Break
10:30am – 11:15am
Keynote 2 | Civic Entrepreneurship and Benefits for For-Purpose Organisations
By Gared Jones, Chief Network Officer, Points of Light

New trends are blurring the lines between how "nonprofits" have historically operated and new models by which organisations are pursuing social impact. Learn more about Points of Light's insight on the broader view and also the work they are doing in their Civic Accelerator that would help identify some of the ways Social Service Agencies are responding to these trends through social innovation and civic entrepreneurship. Learn how strategies are required to effectively mobilise, engage and enable people (i.e., volunteers) to accelerate change as part of their mission that will enhance the growth, sustainability and impact of Social Service Agencies.

11:15am – 12:00pm
Plenary Session | Future Trends in Resource Mobilisation
Moderated by: Mr Nick Tan
Panellist: Mr Tan Chuan-Jin and Mr Gared Jones
12:00pm – 1:00pm Lunch and Networking Break
1:00pm – 1:30pm
SG Cares Showcase | Multiplying Volunteer Activation

SG Cares is a national movement dedicated to guide and support the goodwill of all who live in Singapore better help those in need with the aim to double our volunteerism rate to 70% in the next 5 years, with the focus on sustainable and meaningful volunteerism. To achieve a more caring and inclusive society it must be a collaborative effort between the people, public and private sectors. One of the key strategic approach to encourage and empower various individuals and groups across the 3P sectors to take ownership of this national movement is to take a life-stage approach to volunteerism by growing opportunities to give back at each stage of life: specifically, youth, working adults and seniors.

1:30pm – 2:15pm
Keynote 3 | Leadership in a Changing World: Adapting Today's Strategy to Meet the Needs of Tomorrow's Volunteers
By Tobi Johnson, President & Founder of VolunteerPro
New trends in brain science and technology are disrupting business as usual and creating new opportunities to connect, collaborate and mobilise volunteers for the greater good. Neuroscience and psychology help us understand what inspires people to action and motivates continued participation. Emerging technologies enable us to automate and personalise volunteer experiences to better meet the needs of our supporters.
As society evolves, so too does volunteerism. How will today's societal shifts influence the needs and desires of your volunteer supporters? What can you do to address these needs both now and into the future?
Join us as we explore thought-provoking technology trends and scientific research that will transform our practice. In this session, you'll engage in "big hat" thinking and leave with pragmatic tactics that could make your program stronger and better.
2:15pm – 3:00pm
Keynote 4 | Using TECH to Strengthen Social Change Efforts
By Andrew Buay, Vice President, Group Sustainability & Talent Coach,
Singapore Telecommunications Ltd ("Singtel")
Technology, innovation and digitisation is transforming business operating models and the future of service delivery. The opportunity is not limited to commercial applications but increasingly leveraged into the social and healthcare sector. Andrew will share perspectives and examples how some of these technologies and innovations and start-ups are helping scale the impact and reach of social and healthcare services in enablement, service delivery and the mobilisation and optimisation of scarce or distributed labour resources in the social and healthcare sectors.
3:00pm – 3:30pm Networking Break
3:30pm – 5:30pm
Breakout Session 1 | Future Trends and Civic Entrepreneurship (This track is for ED/Board only.)
By Gared Jones, Chief Network Officer, Points of Light
Gared will share his insights and views on the future trends on where society and engagement may be going and implications for Social Service Agencies, where trust sits and the roles that government, companies and nonprofits can play. He'll also help to identify some of the ways social service organisations are responding to these trends through social innovation and civic entrepreneurship.
The session will also touch on the research, methodology and approaches Points of Light have developed to better equip social services organisations to leverage volunteers as part of their ongoing operations and activities – as well as how organisations have been applying these approaches and results they are seeing.
Learn on the initiatives that includes expanding partnerships with companies to better leverage the passions, talent and resources that can come with employee engagement in social activities. Gared will also touch on best practices in volunteer engagement, management and retention. There will be discussions on how we are seeing a shift in individual civic engagement from volunteering toward changemaking, and the implications for how nonprofits think about engaging with today's "changemakers".
Breakout Session 2 | Work With Human Nature: Using Brain Science to Recruit Volunteers for Your Good Cause (This track is recommended for individuals involved with volunteer management.)
By Tobi Johnson, President & Founder of VolunteerPro
More and more, our society relies on modern communications media to get information, deepen connections, and inspire others to act. Yet, many volunteer organisations haven't tapped the full power of the digital age to connect with volunteers in a brain-friendly way. It's time to learn how to work with human nature, not against it. In this workshop, you will learn what scientific research – in the fields of psychology, behavioral economics, and neuroscience – tells us about what truly motivates human behavior. Tobi will help you break down the informational and emotional needs of your audience and develop an action plan to meet them. She will also share ideas – small and large – for effective audience-centric marketing online. By communicating regularly and authentically with volunteers, you can build and sustain the trust of your most important stakeholders.
Breakout Session 3 | Resource Mobilisation using TECH – Finding Donors & Volunteers to Further your Impact
By Hosea Lai, Head of Social Impact (APAC) at LinkedIn
If you are not using TECH in the work that you do in your organisation, you are missing out on a lot of opportunities. So for the love of humanity, make it your goal to invest some time, energy and money into ensuring that your Non-Profit Organisation is taking advantage of all the free and paid solutions technology has to offer. Through these tech solutions, you can ultimately work smarter, and do more good.
How do you source for potential donors during board meetings or office discussions? Where do you go to find professionals with skills that might volunteer with your organisation? However, the reality is many NPOs are not tapping into the social platforms that are free for identifying resources.
For 2-hours, participants will be guided step-by-step on how to source for potential donors and skilled volunteers to help in furthering their organisation's vision and mission by:
  • Understanding how important it is to integrate technology as part of the everyday operations of NPOs
  • Identifying some of the tech options out in the market that can help NPOs
  • Knowing how to leverage social platforms for resource mobilisation
5.30pm End of Conference
NOTE: Conference programme and Speakers are subject to change. Details will be updated when they are availlable.