Pre-Course Information

What is a competency-based programme?

These are courses designed to address different levels of competency in your area of specialisation e.g. social work, therapy, counselling, psychology, research and evaluation, operations, human resource, fundraising, etc. That way, you can select the level of programmes that is most suited to your needs and create your own learning plan to enhance your knowledge and skills.

How do I register for courses offered by the Social Service Institute?

Registration for our courses must be made online at You can access the simplified userguides for Individual Course Application (using SingPass) and Organisation Course Application (using CorpPass) to guide you in the course registration.

For Organisation Course Application, you can now use CorpPass to log in to selected NCSS and SSI e-Services. Please register for your CorpPass by Quarter 3 2018 as it will eventually replace SingPass login for organisations.

View here for Frequently Asked Questions on CorpPass.

Quick Introduction to CorpPass


Is replacement of learners allowed?

Yes, replacement of organisation-sponsored learners is allowed prior to the receipt of email confirmation for the course and subjected to the learner replacing the originally registered learner meeting the eligibility criteria for the course. Any replacement request should be made in writing to SSI.

Any replacement of organisation-sponsored learners after email confirmation has been sent by SSI will not be permitted. Organisation will be charged full course fee and any request for waiver of full course fees will be at SSI's discretion.

For refund or waiver of course fee for WSQ Advanced Certificate and Diploma in Social Service, please refer to the programme handbook for policy details.