What We Do

At the Social Service Institute (SSI), our mission is to develop the capability of the social service workforce. With the move to Tiong Bahru, SSI aims to offer a one-stop human capital solution for the sector by providing an ecosystem for sector professionals and social service organisations to convene, share good practices and collaborate in areas of human capital development.

SSI is a key division under the Human Capital Development Group of the National Council of Social Service (NCSS), and is appointed by the SkillsFuture Singapore as a Continuing Education and Training (CET) centre for Social Services.

In the areas of Learning and Development, SSI offers a range of capability development initiatives , including competency-based training, professional interest groups and industry networks, as well as talks and seminars by local and international experts in varied areas related to the sector. SSI has embarked on Education Innovation 2020 with the latest learning technologies and innovative pedagogies to develop a future-ready workforce for the sector.

Our Mission
To develop the capability of the social service workforce.

Our Core Values
As we stay focused on our mission to ensure that every person has the opportunity to live a life of dignity to their fullest potential within society, we are guided by our core values of passion, impact, collaboration, and courage.
 
Passion
Passion
Our passion is the fuel that drives us through challenges and difficulties.
We care intensely about improving the lives of the persons we serve.
We believe strongly in what we do and are united as one in our common cause.
Impact
Impact
We seek to make the world a better place for our beneficiaries.
We dream big, because even if we fall short, we will have made positive changes.
Collaboration
Collaboration
We collaborate internally and externally because we achieve more together.
We reach across boundaries to help each other progress.
Courage
Courage
We are committed to listening and speaking up.
We challenge the status quo to inspire breakthroughs.
We do what is right, and not because it is popular or easy.