Our Management Team


Mr Fermin Diez

Mr Diez brings more than 30 years of experience in Human Resources (HR) to the Social Service Institute. Over the years, he has held consulting, corporate and academic roles in 40 countries across all continents. As a consultant, he has advised major multinationals, large local companies and public sector organisations at the board and C-suite levels on issues related to strategy, organisation structure, talent management and rewards. He currently sits on the Jurong Health Services board. Previously, Mr Diez served on the Singapore Management University’s (SMU) business school advisory board and the Children's Cancer Foundation board, as well as the Taylor's Education Group in Malaysia. He is also a former member of the board of directors of [email protected] He has co-authored a book on Human Capital Strategy and currently serves as adjunct faculty at SMU and Nanyang Technological University.

The management team is guided by a panel of experts who continuously provide input to the strategic plans of the organisation.

Ms Von Leong

Ms Leong joined NCSS in 2014, bringing with her over 12 years of comprehensive human resource management experience including recruitment, performance management, learning and development and organisational development, both from local and overseas organisations. She was Director, Talent Solutions and Business Development and Marketing in Aon Consulting before joining Kelly Services Pte Ltd. as its Global Solutions Asia Pacific Director. Ms Leong holds a Bachelor of Business Administration degree from the University of South Australia.

Mr Loh Chin Hui

Mr Loh has had an interesting career to date, having had stints in MOF, Citibank, GIC, EDB, MCYS, NPTD, MSF and now, NCSS. He brings with him almost 15 years of experience from the private and public sector. Ultimately, he has decided on the social service sector as his long term destination as the work in this sector is incredibly fulfilling. He is excited to learn from the incredible individuals working in the sector in all capacities and he has been inspired by those that he has met thus far. He hopes to contribute to the sector in his own small way and aims to play a part in making social services a future ready sector. He is also looking forward to this next leg of his journey in NCSS and can’t wait to work with as many colleagues as possible. He has also recently completed a Masters in Public Policy from the University of Melbourne. 

Dr Victor Goh

Dr Goh has over 25 years of experience comprising business development, corporate governance, entrepreneurship, HR and training in various industries as well as the public sector. He was part of the business transformation team in the Work Development Agency, a public organisation, and was involved in establishing its strategic long-term planning capability initiative. He was also instrumental in conceptualising the Individual Learning Portfolio, a national one-stop online portal to help citizens make informed choices on jobs and training opportunities. In his most recent role at the Institute for Adult Learning, Dr Goh also launched the Singapore-based MOOC learning portal and was part of the core team that designed and developed the business case for the iN.LAB initiative at the Lifelong Learning Institute, an innovative hub for the continuing education and training sector. The iN.Lab is one of the key initiatives under the CET Masterplan 2020.